by Rick Grassi | Dec 21, 2025 | above & beyond customer service, Uncategorized
In the world we live in first-rate customer service is no longer the norm. Nonetheless every so often we’re fortunate to run into helpful people who insist on maintaining customer service standards that are above and beyond what we’re accustomed to. In my son’s Cub... 
by Rick Grassi | Jul 13, 2025 | above & beyond customer service, Basic Customer Service, Customer service mindset., Helping People
Our family entertainment center, Valencia Laser Blast specialized in laser tag. Its a great game for people of any age. Ideal for birthday parties. Perfect for team parties. Always a huge hit for employees at company outings. And an especially enjoyable game for...
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